gcpServiceLang.why_gcpService.items_desc1
gcpServiceLang.why_gcpService.topic_title
gcpServiceLang.why_gcpService.items_title1
gcpServiceLang.why_gcpService.items_title2
gcpServiceLang.why_gcpService.items_desc2
gcpServiceLang.why_gcpService.items_title3
gcpServiceLang.why_gcpService.items_desc3
gcpServiceLang.why_gcpService.items_title4
gcpServiceLang.why_gcpService.items_desc4
gcpServiceLang.cost_Plan.topic_title
gcpServiceLang.cost_Plan.items_title1
gcpServiceLang.cost_Plan.items_desc1
gcpServiceLang.cost_Plan.items_title2
gcpServiceLang.cost_Plan.items_desc2
gcpServiceLang.cost_Plan.items_title3
gcpServiceLang.cost_Plan.items_desc3
GCP Support Plan Levels
| Basic Service | Standard Support Service | Enhanced Support Service | Premium Support Service | |
|---|---|---|---|---|
| Price | ||||
| Free |
Monthly Fee: $29 USD Additional 3% of monthly fee |
Monthly Fee: $500 USD Additional 3% of monthly fee |
Monthly Fee: $12,500 USD Additional 4% of monthly fee | |
| Response times | ||||
| P1: Critical Impact—Service Unusable in Production | 1 hour | 15 minutes | ||
| P2: High Impact—Service Use Severely Impaired | 4 hours | 4 hours | 2 hours | |
| P3: Medium Impact—Service Use Partially Impaired | 8 hours | 8 hours | 4 hours | |
| P4: Low Impact—Service Fully Usable | 8 hours | 8 hours | 8 hours | |
| Service hours | ||||
|
For High-Impact Issues Support is provided 5 days a week, 8 hours each day. |
For High-Impact and Critical Issues 24/7 support is provided throughout the year. |
For High-Impact and Critical Issues 24/7 support is provided throughout the year. | ||
| Support languages | ||||
| English | English |
English、Japanese、 Chinese, and Korean. |
English、Japanese、 Chinese, and Korean. | |
| Technical Support | ||||
| Third-Party Technical Support | ||||
| Multiple Billing and Technical Support Channels | ||||
| Cloud Support API | ||||
| Google Cloud Skills Boost | ||||
| Customized Support Services | ||||
| Add-on Value-Added Services |
Customer Technical Advisory Service/ Pre-scheduled Event Support/Security Support |
Mission Critical Services Technical Account Manager Services |
Contact Us Now / Get Your Custom Plan
gcpServiceLang.solu.topic_title
gcpServiceLang.solu.topic_desc
gcpServiceLang.solu.items_title1
gcpServiceLang.solu.items_title2
gcpServiceLang.solu.items_title3
gcpServiceLang.solu.items_title4
gcpServiceLang.solu.items_title5
gcpServiceLang.solu.items_title6
gcpServiceLang.solu.items_title7
gcpServiceLang.solu.items_title8
gcpServiceLang.advg.topic_title
gcpServiceLang.advg.items_title1
gcpServiceLang.advg.items_desc1
gcpServiceLang.advg.items_title2
gcpServiceLang.advg.items_desc2
gcpServiceLang.advg.items_title3
gcpServiceLang.advg.items_desc3
gcpServiceLang.advg.items_title4
gcpServiceLang.advg.items_desc4
gcpServiceLang.call_phone.topic_title
gcpServiceLang.call_phone.btn_text
gcpServiceLang.gcpCase.case_one.case_title
gcpServiceLang.gcpCase.case_one.case_desc1
gcpServiceLang.gcpCase.case_one.case_desc2
- gcpServiceLang.gcpCase.case_one.li_text1
- gcpServiceLang.gcpCase.case_one.li_text2
- gcpServiceLang.gcpCase.case_one.li_text3
- gcpServiceLang.gcpCase.case_one.li_text4
- gcpServiceLang.gcpCase.case_one.li_text5
- gcpServiceLang.gcpCase.case_one.li_text6
- gcpServiceLang.gcpCase.case_one.li_text7
- gcpServiceLang.gcpCase.case_one.li_text8
- gcpServiceLang.gcpCase.case_one.li_text9
- gcpServiceLang.gcpCase.case_one.li_text10
- gcpServiceLang.gcpCase.case_one.li_text11
gcpServiceLang.gcpCase.btn_text
gcpServiceLang.gcpCase.case_two.case_title
gcpServiceLang.gcpCase.case_two.case_desc1
gcpServiceLang.gcpCase.case_two.case_desc2
- gcpServiceLang.gcpCase.case_two.li_text1
- gcpServiceLang.gcpCase.case_two.li_text2
- gcpServiceLang.gcpCase.case_two.li_text3
- gcpServiceLang.gcpCase.case_two.li_text4
- gcpServiceLang.gcpCase.case_two.li_text5
- gcpServiceLang.gcpCase.case_two.li_text6
- gcpServiceLang.gcpCase.case_two.li_text7
- gcpServiceLang.gcpCase.case_two.li_text8
- gcpServiceLang.gcpCase.case_two.li_text9
- gcpServiceLang.gcpCase.case_two.li_text10
- gcpServiceLang.gcpCase.case_two.li_text11
gcpServiceLang.gcpCase.btn_text
gcpServiceLang.gcpServiceFAQ.topic_title
gcpServiceLang.gcpServiceFAQ.items_title1
gcpServiceLang.gcpServiceFAQ.items_desc1
